FREE STANDARD SHIPPING ON ORDERS $50+ (applies only within the contiguous 48 states) Excludes lamps, furniture, custom sized rugs, white glove delivery & expedited shipping. Orders shipping to Alaska, Hawaii and select remote locations incur an additional 15% of purchase price shipping charge (Minimum charge $25).
White Glove Delivery
White Glove delivery is required for large rugs, furniture and other oversized products.
White Glove is a premium service required for oversized rugs & furniture, and has a flat rate fee of $99 for rugs and $229 for furniture. Oversized rugs include: 9' x 13', 10' x 14', 9' round & large custom rugs.
Total shipping costs will be determined by adding the $99 or $229 to the Standard Shipping Rate shown on the table above. Should your order qualify for free shipping, you would just pay the $99 or $229 flat rate. (excluding remote areas)
Due to COVID-19 and social distancing guidelines, White Glove delivery will no longer be bringing products into the home. White Glove will deliver the product and place outside the home in a dry location specified by you to avoid contact.
White Glove or expedited shipping available in contiguous United States only. For island deliveries or remote locations, please contact our customer care team for a custom quote. For more information please call 1.800.818.8288, Monday - Friday 8:30 a.m. to 5 p.m. EST.
Expedited and Overnight Delivery service is available (excluding White Glove deliveries such as furniture and large rugs), in the contiguous United States and Canada only. Some locations do not offer 2-day or overnight delivery, therefore an additional fee may be charged. Regularly priced items that total $50+ qualify for free standard shipping so only the 2-day fee of $50 or overnight fee of $100 will be charged.
2-Day Delivery: We offer 2-Day delivery to most destinations for an additional charge of $50 per address, within the contiguous 48 states. If we receive your order by 12pm EST Monday through Friday, you'll receive your order in 2 business days, orders placed Friday after 12pm EST through Sunday will arrive on Wednesday.
Overnight Delivery:We also offer Overnight Delivery for an additional $100.
International Delivery Order shipping to Canada and Mexico incur a 15% of purchase price shipping charge (Minimum charge $25). Shipments to Canada and Mexico incur additional duty and tax charges that are billed separately by the carrier. For all other International deliveries please call 1.800.818.8288, Monday - Friday 8:30 a.m. to 5 p.m. EST.
Shipping to a Different Address
To ship an item to an address other than your billing address, click on the "Ship To Different Address" link in the Shopping Cart for each item and update the recipient information.
Shipping to a P.O. Box
We cannot ship to a P.O. Box. For more information please call 1.800.818.8288, Monday- Friday 8:30 a.m. to 5 p.m. EST.