In-stock items currently shipping within 5–8 business days due to high order demand.
FREE STANDARD SHIPPING ON ALL ORDERS (applies
only within the contiguous 48 states) Excludes oversized (9’ wide and over) and custom rugs, lamps, furniture, white glove delivery & expedited shipping. Orders
shipping to Alaska, Hawaii and select remote locations incur an
additional 15% of purchase price shipping charge (Minimum charge $25).
Shipping to a Different Address
ship an item to an address other than your billing address, click on
the "Ship To Different Address" link in the Shopping Cart for each item
and update the recipient information.
Shipping to a P.O. Box
We cannot ship to a P.O. Box. For more information please call 1.800.818.8288, Monday- Friday 8:30 a.m. to 5 p.m. EST.
Threshold Delivery - $199
Required for 9’ wide and larger rugs.
Large rugs are delivered via freight carrier to the first dry area outside your home.
You will be contacted by the carrier to schedule delivery approx. 3 days prior to delivery.
In-stock rugs 9x13 (or larger) arrive within approximately 14-21 days of your order.
White Glove Delivery – contact us for a quote
Required for Furniture. Optional for 9’ wide and larger rugs (Please request a “White glove delivery quote” in your order notes).
Your item is safely brought into your home by a skilled delivery team, unpacked in the room of your choice, and unrolled/installed. Packaging materials are removed, including a heavy cardboard casing used to protect large rugs.
This service provides for one-flight of stairs and installation times of up to fifteen minutes.
You will be contacted by the carrier to schedule delivery approx. 5 days prior to delivery. Available only in the 48 contiguous United States.
Island deliveries or remote locations may cost more.
Please request a “White glove delivery quote” in your order notes.