Our standard wood finish is toffee. We specialize in customizing our furniture to your specifications, and have countless other options for finish, nail heads, welts and cushions. To learn more please: call 1.800.818.8288, email email@example.com
, or visit our retail stores in Concord, NH or Portland, ME.
Ottomans are prized for their versatility in a room, and the Saybrook, with legs on casters, adds ease of movement to its list of attributes. Available caster colors: antique English, brushed nickel or polished chrome. Overall dimensions: 31" W x 23" D x 19" H.
Care & Cleaning Tips for Company C for Norwalk Furniture
Just like a fine article of clothing, upholstered furniture needs proper cleaning and care on a regular basis. For maximum comfort and long-term enjoyment, we recommend the following:
Frequent vacuuming — Upholstered furniture should be vacuumed once a month to remove the dust and dirt which damage fabric fibers and cause premature wear.
Clean spills immediately — Spills and accidents can permanently stain upholstery fabrics. Even a water spill can cause permanent damage to some fabrics if not cleaned up immediately. Be careful to follow the recommended cleaning procedures described on the label beneath the seat cushions.
If possible, fluff pillows and rotate cushions — Our upholstered furniture is made to be soft and conform to the user's body with use. Often it will not return to its original shape after use unless the cushions and back pillows are plumped by hand. Be sure to hand fluff pillows and cushions to maintain their shape. This becomes more necessary as the upholstered furniture ages through repeated use.
Cushions should be rotated once a week to distribute normal wear to both sides of the cushion.
Avoid excessive exposure to natural light — Exposure to natural light can cause some fabrics and leathers to fade. Care should be taken to limit the amount of sunlight on any piece of furniture. Fading is not covered under product warranties.
A note on leather care — Different leathers have different care characteristics. Refer to care label under seat cushions for proper care instructions of the leather you've selected.
Cleaning Codes and Cleaning Methods
W — Spot clean this fabric with only the foam of a water-based cleaning agent to remove soil.
S — Cleaning should be performed by a professional furniture cleaning service, using a solvent based cleaning agent.
S-W — Spot clean this fabric with only the foam of a water-based cleaning agent or with a pure solvent in a well-ventilated room.
X — Clean only by vacuuming or light brushing with a non-metallic stiff brush. DO NOT USE WATER OR SOLVENT BASED CLEANER.
In all cases, dry cleaning by a professional furniture cleaning service is recommended. To prevent overall soil, frequent vacuuming or light brushing to remove dust or grime is recommended. Please click here for complete information on our consumer protection warranty.
How to Care for Leather
The most important step you can take to protect your investment is to avoid direct sunlight and heating/cooling sources.
Leather is a natural product that is very durable and beautiful. My leather upholstery should be dusted occasionally with a lint-free cloth. Blot spills immediately with distilled water and a soft cotton cloth.
Furniture Care Frequently Asked Questions
Q: My furniture is in need of cleaning. How do I know which cleaning products are safe for my fabric? A: We recommend you contact a professional upholstery cleaner to determine the accepted cleaning method. See above for explanations of the cleaning codes.
Q: I have been told not to expose my furniture to direct sunlight, why is this a problem? A: Exposure to natural light can cause fabrics and leathers to fade. Care should be taken to limit the amount of light on any piece of furniture.
Q: What do I need to do to maintain my furniture to ensure it has a long life? A: For maximum comfort and appearance over time, your upholstered furniture requires regular care. Please vacuum your furniture on a regular basis to remove the dust and dirt that can damage fabric fibers and cause premature wear. If you happen to spill something on your upholstered furniture, please clean all spills, including water spills, immediately. In addition, you will need to rotate your cushions and fluff your pillows on a regular basis.
Q: What do I need to do to keep my cushions and pillows properly maintained? A: Our upholstered furniture is made to be soft and conform to the user's body with use. In order to return it to its original shape after use, the pillows and cushions will need to be fluffed and plumped by hand. Please be sure to rotate and flip your cushions on a regular basis in order to ensure normal wear to both sides of the cushion. In addition, be sure to vacuum your cushions and cushion deck regularly to remove dirt and dust which can damage fabric fibers and cause premature wear.
Q: How do I care for and clean leather? A: When properly cared for, leather will maintain its beauty and appearance for many years. Each leather type has its own care and cleaning specifications. Please see the decking label under your cushion for proper cleaning instructions. Listed below are some general guidelines:
Keep leather clean and vacuum often.
Exposure to the sun will cause any material to fade.
Keep your leather furniture away from radiators and other intense heat generators.
If spills do occur, attend to them quickly, blotting the stain rather than wiping.
Take extra care with sharp instruments and animal claws. Leather is much stronger than fabric, but can be punctured by force.
Contact Information: If you have any additional questions, please feel free to call or email us.
Most orders are shipped from our warehouse within 48 hours of your initial order. Custom furniture requires 6-8 weeks to deliver, large rugs up to 2 weeks.
Standard Shipping within contiguous 48 states
2-Day Delivery within contiguous 48 states
Overnight Delivery within contiguous 48 states
$100.01 - $200
$200.01 - $300
$300.01 - $500
$500.01 - $700
$700.01 - $1,000
$1000.01 - $1,500
$1,500.01 - $2,000
$2,000.01 - $2,500
$2,500.01 - $3,000
$3,000.01 - $5,000
$5,000.01 + higher
FREE STANDARD SHIPPING ON ORDERS $150+ (applies only within the contiguous 48 states) Excludes final sale items, custom sized rugs, white glove delivery & expedited shipping.
EXPEDITED DELIVERY Expedited and Overnight Delivery service is available (excluding white glove deliveries such as furniture and large rugs), in the contiguous United States and Canada only. Some locations do not offer 2-day or overnight delivery, therefore an additional fee may be charged. Regularly priced items that total $150+ qualify for free standard shipping so only the 2-day fee of $50 or overnight fee of $100 will be charged.
2-Day Delivery We offer 2-Day delivery to most destinations for an additional charge of $50 per address, within the contiguous 48 states. If we receive your order by 12pm EST Monday through Friday, you'll receive your order in 2 business days, orders placed Friday after 12pm EST through Sunday will arrive on Wednesday.
Overnight Delivery We also offer Overnight Delivery for an additional $100.
INTERNATIONAL DELIVERY For Canadian orders, there is an additional 15% freight charge of purchase price. Shipments to Canada incur additional duty and tax charges that are billed separately by the carrier. For all other International deliveries please call 1.800.818.8288, Monday - Friday 8:30 a.m. to 5 p.m. EST.
SHIPPING TO A DIFFERENT ADDRESS To ship an item to an address other than your billing address, click on the "Ship To Different Address" link in the Shopping Cart for each item and update the recipient information.
SHIPPING TO A P.O. BOX We cannot ship to a P.O. Box. For more information please call 1.800.818.8288, Monday- Friday 8:30 a.m. to 5 p.m. EST.
WHITE GLOVE DELIVERY
We offer white glove delivery for large rugs, furniture and other oversized products.
White Glove is a premium service required for oversized rugs & furniture items, and has a flat rate fee of $169 for unlimited items.
Total shipping costs will be determined by adding the $169 to the Standard Shipping Rate shown on the table above. Should your order qualify for free shipping, you would just pay the $169 flat rate. (excluding remote areas)
With White Glove, your order is safely brought into your home by a skilled delivery team on a pre-scheduled date, unpacked in the room of your choice, and assembled. All packaging materials are removed upon completion. White glove rates apply to deliveries with one-flight of stairs and assembly times of up to fifteen minutes.
Expedited white glove delivery items are quoted separately on a case-by-case basis. Contact Customer Care.
White Glove or expedited items shipping to Canada, Hawaii, Alaska and islands or remote locations require a separate quote. Contact Customer Care. For more information please call 1.800.818.8288, Monday - Friday 8:30 a.m. to 5 p.m. EST.
Click here for complete guidelines about our White Glove Delivery Service, and things to consider prior to delivery.
Contact Information: For more information or a custom quote, contact customer service at: Company C 102 Old Turnpike Road Concord NH 03301 1.800.818.8288 firstname.lastname@example.org